To view the Cority online help, click at the top of the screen. The topic relating to the current form opens, but you can use the Table of Contents on the left to navigate to other topics.
Cority also provides a way for companies to create their own screen level help -- for example, to capture company-specific guidelines or processes. Some users may be granted access to edit this help text. This type of help is represented by an , usually beside the form name. If the button is grey, there is no help text defined; if it is orange, you can click it to view (or edit) the help text.
You can also add URLs to the menu for frequently-accessed external websites. See Customizing Your Menu.
The Cority User Community is a useful tool for clients to find information and interact with Cority and each other. It includes:
Cority documentation such as user guides, system guides, release notes and training videos.
A knowledge base of Frequently Asked Questions, supplementary articles and known issues in the most recent releases of Cority.
A user forum for clients to share ideas and information about the Cority application and industry best practices.
A list of upcoming events and links to registration pages, such as our Annual North America User Group Conference.
These areas are updated regularly to keep the information current.
Before you can sign in to the user community, your email address must be verified by Cority. If you have not received a verification email, contact your system administrator.
To access the community, click User Community at the top of the screen, or go to https://uc.cority.com/s/. Contact the Cority helpdesk at helpdesk@cority.com if you are having problems accessing the community.